Terms, refunds and privacy

Last updated November 4, 2026. Contact: hello@tidywells.com

What Tidywells is

Tidywells is an independent project that publishes tools and analysis built from public regulator data (Petrinex for Alberta and Saskatchewan, and the BC Energy Regulator). It is not affiliated with or endorsed by any regulator or government.

Not advice

Everything published or sold by Tidywells, including free posts, the decline-curve tool and the Pro data pack, is for information and education only. It is not legal, engineering, reserves-evaluation, financial or investment advice, and it is not a recommendation to buy or sell any security or asset. Figures are derived from public data and may contain errors, delays or omissions. Check the original source and get qualified professional advice before making decisions. To the extent permitted by law, Tidywells is not liable for losses arising from use of the material.

Tidywells Pro subscription

• Pro is CAD $4.99 per month, billed by Stripe. The price is shown at checkout before you pay.
• Free trial: new subscribers get a 3-day free trial. You are not charged during the trial. Cancel before it ends and you will not be billed; otherwise the subscription starts and your first monthly payment is taken when the trial ends.
• It renews each month until you cancel. You can cancel at any time using the link in your Stripe receipt or the customer portal; access continues to the end of the period you have paid for.
• Refunds: payments are not refunded for a month already billed. If something is wrong with what you received, email us within 14 days of the charge and we will make it right or refund you at our discretion.
• Pro materials are for your own or your organization's internal use. Please do not resell or republish the data packs. They are derived from public sources whose own terms continue to apply.
• We may change features or pricing for future billing periods with notice by email.

Privacy

• Newsletter: if you subscribe, your email address is stored by Buttondown to send you posts. Every email has an unsubscribe link.
• Payments: card and billing details are handled by Stripe. Tidywells does not see or store your card number.
• Website: this site does not use advertising trackers. Files you load into the decline-curve tool stay in your browser.
• Comments: if comments are enabled on a post, they use giscus and GitHub Discussions. You sign in with GitHub, your comment and GitHub username are public, and GitHub's own privacy policy applies.
• We do not sell your personal information. We use it only to deliver what you asked for and to answer your messages. To access or delete your information, email us.

Changes

We may update this page; the date above shows the latest version. Governing law is the law of British Columbia and the federal laws of Canada that apply there.

This page is a plain-language summary, not legal advice.